Use this tool to report the following types of issues for covered outpatient drugs, to the Health Resources and Services Administration (HRSA):
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- Unavailable at a 340B ceiling price and/or
- Incorrect 340B ceiling price (overcharge)
Before Submitting the Tool:
1. Contact the wholesaler and manufacturer directly to determine:
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- The reason for 340B price unavailability, or
- The reason for incorrect 340B pricing
Maintain records of communication with other stakeholders to support a report of 340B price availability or accuracy issues to HRSA.
2. Confirm Drug Eligibility
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- Verify the product is a covered outpatient drug under the Medicaid Drug Rebate Program (MDRP).
- Confirm:
For Rural Referral Centers, Sole Community Hospitals, Critical Access Hospitals, and Free-Standing Cancer Hospitals, orphan drugs are excluded from the definition of covered outpatient drug.
3. Validate Pricing (if applicable)
If the issue involves incorrect pricing:
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- Verify the drug should have a 340B ceiling price in OPAIS.
- Compare:
- The OPAIS ceiling price (unit level)
- The invoice purchase price
- Multiply the unit price by the total package size (mL, tablets, capsules, grams, etc.) as needed.
- Adjust for wholesaler distribution fees or markups.
Prime Vendor participants can also verify the selling price using the Prime Vendor Program catalog.
4. Confirm Unavailability (if applicable)
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- Confirm product unavailability through the wholesaler and/or manufacturer.
- Document confirmation of supply or pricing issues.
Tool Instructions:
1. Submit Documentation
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- Complete the required fields and upload your report using the 340B Ceiling Price Unavailable/Incorrect Submission Template.
- Map all required fields correctly.
- Do not include Protected Health Information (PHI) in any documentation submitted to HRSA.
- Include only one (1) manufacturer per form. Multiple NDCs from the same manufacturer may be included on the same form.
- If the 340B ceiling price is unavailable and/or incorrect from multiple manufacturers, please submit a separate form for each manufacturer.
If needed, upload additional supporting documentation (e.g., wholesaler catalog screenshots, third-party vendor replenishment reports, correspondence with wholesaler and/or manufacturer—no PHI).
2. After Submission
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- A copy of the report will be emailed to the address provided.
- HRSA may contact the submitter for additional information.
- HRSA investigates allegations of non-compliance and may extend follow-up timelines if more information is needed.