Apexus Answers Call Center | 340B Support for 340B Stakeholders

Apexus Answers

Your source for reliable 340B information that is aligned with HRSA policy.

Public Health Emergency Declaration for LA, MS, NJ and NY

HRSA allows eligible entities to immediately enroll for the 340B Program during the current public health emergency declared by the HHS Secretary, rather than waiting for the normal quarterly registration period. HRSA believes that this will enable these entities to meet the needs of the residents affected by this disaster. If you are in Louisiana, Mississippi, New Jersey, or New York and would like to enroll, please contact Apexus Answers.

Frequently Asked Questions

Before contacting Apexus Answers, you can check to see if your question has already been addressed and included in the Frequently Asked Questions (FAQ).

Go to the FAQ page >

340B Frequently Asked Questions for All 340B Stakeholders
Topic Examples for Apexus Answers


  • User accounts
  • Registration process
  • Change requests

Guidance on All
340B Policy

  • The patient definition
  • GPO Prohibition
  • Purchasing/inventory

Eligibility Questions

  • Covered entities
  • Outpatient facilities
  • Contract pharmacies

Outpatient Drugs

  • Definition of covered outpatient drugs
  • Exclusions, orphan drugs, and GPO Prohibition
  • Tools/resources

Duplicate Discounts

  • State agency contact information
  • Medicaid Exclusion File
  • General policy


  • Assistance with login
  • Recertify/decertify
  • Status of submission/OPA review


  • 340B OPAIS pricing system
  • 340B PVP catalog
  • Value-added products


  • 340B pricing submission
  • Pharmaceutical pricing agreement
  • 340B PVP participants


  • Covered entity eligibility
  • Shipping addresses
  • 340B PVP participants
Please be advised that information from Apexus, LLC is not dispositive with respect to compliance with or participatory status in the 340B Drug Pricing Program. 340B entities are ultimately responsible for 340B Program compliance, and Apexus encourages entities to include legal counsel as part of their program integrity efforts.

The responsibility to ensure compliance with 340B Program requirements remains with covered entities and manufacturers that participate. Information received from vendors, consultants, and other third parties cannot be assumed to be compliant with HRSA policy.
Discover your education roadmap in the new 340B University education library.
education library
Live Education Event Calendar

Find out more about 340B University, which provides basic information about 340B through in-person live sessions.